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and then there was towntek... bringing fame to businesses around the world through proper utilization of the web.


Frequently Asked Questions

  1. Why should I pay you to have a site designed when there are so many do it your self applications?
  2. What is a domain name?
  3. What is a web host?
  4. Can I somehow preview my web site before you publish it to the WWW?
  5. What is included in the maintenance time in web design?
  6. What is a server?
  7. What is Domain Parking?
  8. How long do I own the Domain name?
  9. What do I get for my money?
  10. Can I have a shopping cart?

 


1. Why should I pay you to have a site designed when there are so many do it your self applications?

Most do-it-yourself sites end up looking non-professional.  The graphics are not customized for you and you have to choose the color scheme they have to offer.  It appears very easy on the surface, but few people realize that the characteristics of web browsers (Internet Explorer, Netscape, Opera, AOL ) are all different and see things differently.  A beautiful green in your monitor may turn out to be putrid green on my monitor. There are a select few colors that are considered to be 'web safe colors' - they are viewed basically the same by all monitors/browsers/computers.  The same goes for the fonts; you may have found the most beautiful font in the world and do your site in it, but unless THAT font is actually installed on MY computer then it isn't visible to me.  My browser goes out and picks what it considers to be a close representation of that font to display. 

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2. What is a domain name?

A domain name is a fancy term for the dot.com, dot.net, dot.org name that someone types into the address line of the browser to get to your site.  It is the name of your Web Site.  Some Internet Service Providers provide free space for you to publish a web site.  This space can be anywhere from 1MB up. The name (address) that you have to type into the browser to get to these sites can be very cumbersome and hard to remember.  There is a lot to be said about getting your our www domain name.  This www name will never change even though you may move your site to another server at a later date.  If you change ISPs and use their free space, your name will change EVERY time you change ISPs.  Thus you will have to re-promote your site and change all the links.

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3. What is a web host?

A web host is a server (or group of servers) that maintain a constant connection with the Internet and make your site available to the world.  These hosts keep a copy of all the files that make up your web site and 'serve' them up to browsers on demand. They usually have technical support departments that help you with problems encountered on your web space.  Of course, hosts of free web space do not usually provide as much help as providers that charge for the space.  BUT, this varies greatly amongst the providers.

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4. Can I somehow preview my web site before you publish it to the WWW?

We will publish your site to a private web space for your viewing before we place the site on your domain host.  You can see how your site will look and make decisions for changes.  This preview site will be published without meta tags and the search engines will be instructed not to spider the site.  Meta tags will be inserted before the site is published to your host site.

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5. What is included in the maintenance time in web design?

Maintenance may include the resubmission to search engines, and web page changes and updates that are needed, graphic or color changes, redesign of a logo, creation of a banner, and things like this.  After the initial FREE 30 day maintenance period, time will be charged at $45 per hour with a minimum charge of $25 per update.  Or you can agree to a set monthly maintence contract. 

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6. What is a server?

A server is a computer or group of computers that maintain a permanent constant connection that is open to the public to the World Wide Web.  These servers 'serve' up files for your browser to view.  A reliable server will be 'online' around 98% of the time.  Anytime this server is down - the public will not be able to access your web site.

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7. What is Domain Parking?

Before you can purchase a domain name you must have a place designated to hold your files.  A domain name is translated by the servers to an address written in octets.  When you purchase your name, some sites will allow you to 'park' your site there until you have a server that is willing to host your files.

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8. How long do I own the Domain name?

The initial purchase of your domain name is usually for 2 yrs.  After that you can purchase this name in increments from 1 yr to 10 yrs.  You will own the name for as long as you continue to make these purchases.  Once you fail to repurchase this name, someone else has the right to use the name.

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9. What do I get for my money?

You will get a web site designed to load quickly and be viewable in the majority of web browsers that are currently being used on the web today.  We want people to visit your site, stay a while, come back and tell their friends.  We are as proud of your web site as you are and want it to represent our abilities.  We will use Flash, PHP, ASP, JavaScript, DHTML, Java, CGI - all depending on your needs.

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10. Can I have a shopping cart?

Yes, we can set up several different types of shopping carts for your site. The shopping cart inclusion is priced on an individual basis.  Contact us for a quote. Click here to view our ecommerce page.

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